Lively Review

flag All-in-one mobile medical alert device
  • Waterproof and durable build

  • Notifies your loved ones in an emergency

  • One-touch emergency response button

  • Wear it on your belt or around your neck

Pros & Cons

  • GPS & two-way calls inclued
  • US based customer service
  • Waterproof, durable device
  • Not the longest battery life
  • Can have false alarms with fall detection

Plans & Pricing

The Lively Mobile2 offers everything you need in a medical alert system at a fair price. If you opt for this device, you’ll need to purchase one for $79.99. On top of that, new subscribers will have to pay an activation fee of $25 if they do it on the Internet or $35 if they do it over the phone. While this may sound pricey to some, it isn’t expensive at all for a high-quality medical alert system, especially one with as many features as the Lively Mobile2.

That said, aside from the device and activation fee, you will have to subscribe to one of the Lively plans to gain access to most of the device’s features. Currently, Lively offers a Basic and Premium plan that both come with US-based customer service, fast and reliable coverage in the US, and 24/7 access to Urgent Response. Both plans also have the option of adding fall detection for $9.99/month.

Here’s a breakdown of the different Lively plans to give you a better idea of which one fits your needs.


The Basic plan costs $24.99/month and gives you 24/7 access to Urgent Response, the customer service team, and Lively Link. Urgent Response lets you connect with an agent immediately in an emergency, making it easier to seek medical attention. The Lively agents are available 24/7 and are ready to respond quickly whenever you need them. 

The Lively Link feature allows you to connect your medical alert device to the smartphones of loved ones. That way, they will receive smartphone notifications whenever you contact Urgent Response, keeping your family informed.


The Premium Plan costs $34.99/month and offers all the basic plan features and more. On top of Lively Link, Ask Lively, and Urgent Response, Premium subscribers have access to Care Advocate and Nurse On-Call.

A care advocate is a healthcare professional you can work with to help satisfy your health needs. Additionally, if you need medical advice, you can contact the Nurse On-Call at any time and they’ll help you.

Lively Mobile2


The Lively Mobile2 is one of the simplest medical alert devices on the market. This all-in-one device offers GPS capabilities, one-touch emergency response, fall detection, and many more, making it one of the top choices for seniors in need of medical alert devices. The Lively Mobile2 offers different plans, and in this review, we’ll dive into all of them to help you determine if it’s the right pick for you.


  • "Price"
    9 /10
  • "Features"
    8 /10
  • "Ease of Use"
    9 /10
  • "Help and Support"
    9 /10

Features and Functionality

The Lively Mobile2 has various features at a fair price. But how does it perform when actually in use? Let’s take a closer look at the different features of the Lively Mobile2 to give you a better idea if it’s the right pick for you.


To make the most of the Lively Mobile2’s monitoring features, it’s best to purchase the fall detection add-on. This allows the device to automatically detect when you have an accidental fall and connect you with an agent. That way, you can contact emergency services instantly.

The mobile device offers great cellular reception. Users report that they can go to the town, go on a hike, and go just about anywhere and be able to rely on the device to connect them with an agent. Users also report that it takes an average of 10-15 seconds for them to connect to an agent, which is great.

Additionally, the device comes with GPS capabilities. This means that agents will be able to get a general idea of your location, making it easier for them to send emergency help when needed.


This is one of the most affordable and effective medical alert devices on the market. Whether you opt for the basic or the premium plan, you can use the Lively Link feature. This allows you to connect your device to the smartphones of your loved ones, caretakers, and close family members. That way, they will receive alerts whenever you contact Urgent Response, which is ideal for seniors who don’t live with their families. 

Home Automation

Since this is one of the more affordable medical alert devices on the market, it doesn’t have the most robust automation capabilities. That said, the fall detection feature works great if you purchase it along with the device. Many users report that the device could accurately place a call whenever they accidentally fell or purposefully simulated a fall to test the device.

That said, there are some reports of the device detecting a fall even when the person isn’t falling. If this happens, you can simply cancel the call by pressing the singular button on the device.

Ease of Use

Using the Lively Mobile2 is as simple as wearing and activating the device. Once you activate the device and subscribe to a plan, it’s active, and you can contact emergency medical help whenever necessary. It’s a simple device with one button that handles most functions. 

Customer support

As mentioned earlier, Lively offers 100% US-based customer support. You can opt to call the team or fill out the form on the website. If you need to contact Lively’s customer support team, here are your options:

  • 24/7 Help & Support
  • Phone Support
  • Live Online Chat
  • Email
    Fill out form on website
  • Video Tutorials
  • FAQ

Final Word

Lively Mobile2 is a small and simple medical system that packs a punch. It comes with a great feature set with GPS capabilities, fall detection, and more. On top of that, it’s one of the more affordable options available today. So, if you’re interested in Lively’s Mobile2 device, it might be time to head to their site and place your order!

This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
Manilla Bunch Johnson>
Manilla Bunch Johnson

Manilla is a freelance copywriter that specializes in writing friendly and informative content for the health and safety niche. In her free time, when she isn't busy writing content for you to read, she spends most of her time sleeping (jokes aside). Her interest in the sleeping and mental well-being niche is the key motivator behind her passion for researching and writing about the best technology that ensures safety and peace of mind.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
Contact Us

Our goal is to provide answers to all of your questions so you can make a confident purchasing decision. We welcome your feedback, so please email us at with suggestions and questions. We’d love to hear from you!

Your information will be handled as detailed in our Privacy Policy