LifeStation Review

flag Easy-to-use system & fast response time
  • Location tracking during emergencies
  • Protection against lost or damaged equipment
  • Easy and quick installation
  • Caregiver alerts notify your loved ones during emergencies
9.5 /10
Fall detection
30 days
  • author: Amy Sullvian
  • 05.06.18
  • Comments


  • "Price"
    9.5 /10
  • "Features"
    8.5 /10
  • "Ease of USe"
    8 /10
  • "Help and Support"
    9.5 /10


LifeStation offers medical alert systems that allow you or your loved ones to get instant medical attention without having to pick the phone up. The company doesn’t require a contract, the products offer high-range, clear two-way communication, and include the new Find My Loved One feature.

Plans & Pricing

LifeStation offers different packages for differing customer needs:

In home

To get the at-home medical alert system, you will need to have an existing landline. This package costs $19.95 per month and is billed annually. You get free shipping and a price-lock guarantee with the package.

In Home No Landline

If you haven’t got a landline, don’t worry, LifeStation can still take care of you for $26.95 per month.

Mobile LTE

Lifestation’s Mobile LTE includes advanced capabilities, leveraging AT&T’s 4G LTE network, which is considered the nation’s fastest and most reliable system. AT&T 4G LTE provides reliable access to help, and GPS satellite and WiFi signals determine your whereabouts so you can quickly be located anywhere in the country. Battery life can last up to 5 days for this lightweight medical alert device before it needs to be recharged. This package costs $34.95 each month.

Fall detection

With the usage of state-of-the-art sensory devices, LifeStation’s help button can detect when a fall has taken place and notify the helper agents. Once again, for pricing and other details, the company’s sales team will have to be contacted.

In Home
In Home No Landline
Mobile LTE
Fall Detection
Upon request

Features and Functionality

Find My Loved One

This is a new premium feature special to LifeStation. If a trusted contact is concerned about a user’s whereabouts, they can simply send a text message to a designated number. The contact will receive a reply with the location of the LifeStation user. The text message will also include a link to view that location on a map.

Choice of neck pendant or a wristband

The help button can be worn as a neck pendant or a wristband. This choice can be made prior to the subscription and comes in very handy as different people have different preferences.

Enhanced speaker

The LifeStation equipment includes a state-of-the-art speaker which can help you communicate with an emergency responder even if you have fallen down. The speaker is attached to the console which has a small help button (red in color) below it along with a microphone and a reset button.

Personalized emergency action plan

In situations where a subject has become incapacitated and is unable to respond to the responder’s questions or suggestions, the emergency action plan of the subject will get invoked. As a result, emergency services will get contacted along with any specified friends and family.

Caregiver alerts

LifeStation offers caregiver alerts, via which a caregiver gets notified in case certain signals get logged at the monitoring server. Some of the signals are: personal emergencies, console alerts, and user tests. This feature comes as complimentary with all the LifeStation packages.

Landline-free subscription

If you haven’t got a landline at home then there is no need to go and get one in order to set up a medical alert system. With LifeStation, you just need to call the sales helpline and they will guide you regarding getting a cellular system deployed.

On-the-go protection

By using LifeStation’s enhanced location package, your location can be identified in case of an emergency even if you are not at home.

Fall detection

LifeStation uses sophisticated sensors within its device that lets the system know when a fall has occurred. The device also notifies the emergency responder automatically who can offer you instant help.

Ease of Use

Installing the device is really easy. If you have selected the landline-free subscription, then you just need to find a spot in your house with good reception and connect the device to an AC outlet. The device beeps twice to let you know that it’s good to go. It’s a good idea to test the device right away and it can be done simply by pressing the help button. The help button has a sleek design and boasts fast response times.

Pros & Cons

  • Fall detection
  • On-the-go protection with 4G LTE
  • Caregiver alerts
  • Fast response time
  • Easy and quick installation
  • Portable help button's connectivity range can be better

Customer support

The company offers 24/7 phone support to all its customers and you can contact them for pricing information, tech support or any other query you might have. There are a lot of video tutorials available on the company’s YouTube channel and you can also find help via the FAQ section present on their website.

  • 24/7 Help & Support
    The company offers support 24 hours a day, 7 days a week.
  • Phone Support
    The company officials can be reached via phone 24/7.
  • Email
    Yes, the company officials also offer billing support by email.
  • Video Tutorials
    There are plenty of video tutorials are available on the company’s YouTube channel.
  • FAQ
    A detailed FAQ section is available on the company website.

Final Word

When it comes to medical alert systems, LifeStation is a reliable, modern system with competitive plans and excellent customer support. Their medical alert systems have been around for multiple decades, and they offer solutions that are way ahead of their time. With features like automatic fall detection and caregiver alerts, you can rest assured that you’ll get a dependable system that’s there for you in case of emergencies.

Amy Sullvian

Amy has been working in the medical field since she qualified as a paramedic. She now works as a private consultant in geriatrics. She is a regular contributor to medical magazines and is currently working on a book dealing with geriatrics.

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Questions & Answers

Valerie Ledwick

At&t only intermittent service at my home.
Do they all use At&t?

LifeStation uses AT&T for mobile devices, however you can choose the In-Home Traditional plan, which connects to your home phone line instead.

What is your next step?

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