Medical Care Alert - Medical Alert Systems

Our Verdict

Not only is Medical Care Alert by American Response technologies a trustworthy, reliable medical alert system, it’s also affordable. Their emergency alert packages offer one of the highest values of medical alert systems on the market. While they excel in efficiency, they lack in aesthetics. The BOSCH-designed devices, though sturdy and lightweight, are chunky, noticeable, and lack a modern design. Those who prefer a discreet medical alert system may find these devices unappealing. Still, the benefits of signing up for a Medical Care Alert system are clear. Outstanding coverage, caring emergency dispatchers, and award-winning customer service make Medical Care Alert a great option for you or your aging loved one.

Pros

Landline or cellular coverage options
Extensive range of coverage so you're protected in your entire home
Payments plans available
14-day risk-free in-home trial

Cons

Wearable devices are not discreet

Products & Pricing

Medical Care Alert offers your choice of four packages. There are no hidden fees for activation, installation, or even for canceling. All plans also come with a 14-day risk-free trial. Certain plans coming with bonuses upon purchasing, such as free shipping or a free EMS lockbox. Automatic fall detection can be added to any plan for an addition $10 per month. Learn more about the four packages below.

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Home System

The Home system is ideal for individuals who spend most of their time at home. It comes with a base unit that covers up to 1,000ft, or the length of three football fields. The base unit is equipped with a loud, “whole-house” two-way speakerphone that plugs into a landline phone jack or modem. It also comes with one shower-safe button that can be worn as a pendant or around the wrist. The HOME system is available in three payment plans:

Annual: $27.45/month ($329.40 billed annually). This plan comes with free shipping, a free EMS lockbox, and one full month for free. Save a total of $41.90.

Semi-annual: $29.95/month ($179.70 billed every 6th month). This plan comes with free shipping. Save a total of $11.95.

Quarterly: $29.95/month ($89.85 billed quarterly).

Home-3G Wireless System

If your home is not equipped with a landline, you may choose the Home-3G system. It comes with the same equipment at the HOME system, including a shower-safe alert button, and an AT&T 3G-enabled base unit that covers up to 1,000 feet. The HOME-3G System is available in three payment plans:

Annual: $32.04/month ($384.48 billed annually). This plan comes with free shipping, a free EMS lockbox, and one full month for free. Save a total of $46.90.

Semi-annual: $34.95/month ($209.70 billed every 6 months. This plan comes with free shipping. Save a total of $11.95.

Quarterly: $34.95/month ($104.85 billed quarterly).

Home & Yard System

The Home & Yard system is designed for older adults who are mildly active and want to remain independent in the home and yard. It comes with a base unit that covers up to 600 feet or the distance of two football fields. It also comes with a convertible pendant that can be worn on a belt clip, with a Velcro strap, or on a breakaway lanyard. Both the base unit and the pendant feature 2-way voice. The HOME & YARD system is available in three payment plans:

Annual: $32.04/month ($384.48 billed annually). This plan comes with free shipping, a free EMS lockbox, and one full month for free. Save a total of $46.90.

Semi-annual: $34.95/month ($209.70 billed every 6 months. This plan comes with free shipping. Save a total of $11.95.

Quarterly: $34.95/month ($104.85 billed quarterly).

Home & Away System

The Home & Away system is for the most active seniors who want emergency coverage at home and on-the-go. This package features reliable nationwide coverage from AT&T and 4G LTE GPS and Wi-Fi. It comes with a shower-safe, portable device that your loved ones can track down at any time using the smartphone app. It also comes with an optional bedtime buddy button. The HOME & AWAY system is available in three payment plans:

Annual: $36.62/month ($439.40 billed annually). This plan comes with free shipping, a free EMS lockbox, and one full month for free. Save a total of $81.85.

Semi-Annual: $39.95/month ($239.70 billed monthly). This plan comes with free shipping. Save a total of $41.90.

Quarterly: $39.95/month ($119.85 billed quarterly). Save a total of $29.95.

Home System

From $27.45 /mo

14 day trial period

Home 3G Wireless System

From $32.04 /mo

14 day trial period

Home & Yard System

From $32.04 /mo

14 day trial period

Home & Away System

From $36.62 /mo

14 day trial period

In-depth review

Features and Functionality

Extensive Coverage

While some medical alert systems only cover up to 350 feet from the base unit, Medical Care Alert devices cover up to 1,000 feet. Your entire home and surrounding area are covered by a single device.

Cellular Option

No landline is necessary to install a Medical Care Alert system in your home. Choose the HOME-3G Wireless system or the Home & Away system for cellular coverage from AT&T.

“Whole-House” 2-Way Speakers

Medical Care Alert features the loudest in-home medical alert devices. This way, even your loved ones who are hard of hearing will know that help is on the way.

EMT/EMD-Certified Operators

US-based emergency professionals are available around the clock to monitor alerts. These trained professionals consult your loved one’s personal profile to dispatch the emergency help they need, all while staying on the phone to comfort them.

Optional Fall Detection

All Medical Care Alert plans come with optional automatic fall detection for an additional $10 per month. Fall detection devices can tell the difference between a real fall and simply bending or lying down, and will call for help in case of emergency.

SMS Notifications

In the event of any emergency, LifeSafety operators will send out a notification upon dispatch to those listed on an individual’s emergency contact list. That way, everyone stays in the loop.

GPS Tracking

When you sign up for the Home & Away plan, you or your loved one’s medical alert device is AT&T GPS-enabled for the most accurate location tracking. Those that are on the emergency contact list can keep an eye on the device location at any time using the Medical Care Alert smartphone app.

Ease of use

Using Medical Care Alert is as simple as pressing a button. In case of emergency, use your wearable device or press the button on the base unit to call for help. To install a home device, all you have to do is plug it into an electrical outlet and a phone jack.

Batteries on wearable devices last between 24 and 72 hours and can easily be recharged using the charging stand. Devices will not go off accidentally.

Customer Service

Customer support is where Medical Care Alert shines. Their staff of trained emergency professionals provides 24/7 monitoring. For customer support, you can contact a service agent by phone, fax, email, or direct message on the site.