Bay Alarm Medical Review

flag No long-term contracts
  • Risk-free trial
  • No installation fees
  • In-house system supports range of up to 1000 ft
  • All bay alarm medical solutions are 100% waterproof
Wellness checks
9.5 /10
30 days
  • author: Amy Sullvian
  • 04.06.18
  • Comments
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  • "Price"
    8.5 /10
  • "Features"
    9 /10
  • "Ease of USe"
    9 /10
  • "Help and Support"
    9.5 /10


Bay Alarm Medical is a company providing emergency response system services which are easy to install, support two-way calls, hands-free communication, and have a very wide-spread range. It is one of the best medical alert solutions available on the market right now.

Plans & Pricing

Bay Alarm offers medical alert services to cater for the needs of people looking for both in-home and on-the-go medical protection. The in-home alert system is offered in the following packages:

In-home alert system:


The monthly package costs $19.95, includes free activation and a risk-free trial and auto-fall detection can be added for an additional $9.95. If you want to add AT&T cell coverage too then that can be done for another $14.95.


The quarterly package requires you to pay $59.85 after 3 months and the only difference that it has from the monthly package is that it includes free ground shipping.


By far the most famous package, the semi-annual subscription costs $119.70 for 6 months and you get a free safety box in addition to everything that you get with the quarterly subscription.

On-the-go alert system:

The on-the-go alert system is offered in the following packages:


The monthly on-the-go subscription costs $29.95 per month and includes free activation and a risk-free trial. You can add auto-fall detection to the package for a supplementary $9.95 per month and caregiver tracking for an additional $4.95.


Priced at $89.85, the quarterly package is billed after 3 months and it’s similar to the monthly package in all the ways except for the fact that it also includes free ground shipping.


The semi-annual subscription costs $179.70 after every 6 months and is identical to the quarterly package apart from the fact that it also includes a free safety box.

You can also combine both the solutions and make some savings on the bundled subscription. After taking the dependability and efficiency of Bay Alarm’s systems into consideration, it’s safe to state that their pricing policy is very reasonable.

$19.95 - $29.95
$59.85 - $89.85
$119.70 - $179.70

Features and Functionality

Bay Alarm Medical offers two kinds of products. Let’s talk about its on-the-go protection first.

Built for mobility

The Bay Alarm Medical device is compact and very light-weight. It is 2.7 inches high, 1.8 inches long and 0.7 inches wide which makes it perfect for people on-the-move.

24/7 help and support a button-push away

The device comes with a small yet sufficiently loudspeaker and a button. A simple push of the button connects you with the company’s emergency respondents who are available 24 hours a day, 7 days a week. The respondents will track your location and provide you with the help that you need.

Auto-fall detection

There is also an add-on feature which makes the device intelligent enough to detect that the user has fallen and inform the emergency operators.

Caregiver tracking

The GPS tracking portal allows you to check the current location of the subject and also be able to view their location histories. In addition to this, you also get the geo-fencing feature which, when set, dispatches a notification to your mobile phone whenever the subject leaves a specified area.

Miscellaneous features

In addition to all the aforementioned features, the device comes with 1-year warranty, mobile GPS monitoring and tracking, up-to 72 hours of battery life and multilingual support. A necklace style lanyard, a charging pod, and a carrying case are given for free with every device.

Now, let’s take a look at some of the features present in the in-home solution.

Clarity with loudness

The alert system comes with a high-output speaker and a highly sensitive microphone which affords reliable and noise-free two-way communication in times of chaos. The system can also function as your landline by letting you answer phone calls through it.

32-hour battery backup

Another characteristic that makes the bay alarm in-home medical system stand out is its 32-hour battery backup. Even if you are in the middle of an excruciating blackout or power outage, your medical alert system will be able to persist long enough to give you support before the power comes back.


The Bay Alarm Medical alert device is portable and it can be plugged into any home. So if you are visiting your loved ones in another city, or even another state, you can take the device, and your peace of mind, with you.

No need for a landline

Unlike other medical alert systems, the Bay Alarm Medical solution doesn’t have a landline prerequisite. It comes with a pre-installed AT&T 3G cellular sim card which lets you get connected and protected without a home phone. That being said, if you don’t get good AT&T reception, Bay Alarm also has a landline option available for you to use instead.

Miscellaneous features

In addition to the features mentioned above, the product has some other features as well, including being 100% waterproof, having a lifetime warranty and boasting a range of up to 1000ft.

Ease of Use

Installing, testing and getting used to the product is unbelievably easy compared to some of the company’s counterparts. After plugging the necessary wires in, the system takes a few seconds to power up and then a digital voice informs you that you are ready to go. To get connected to a helper, all you need to do is press the button and you should ideally get connected within 30 seconds.

Pros & Cons

  • Easy to install and use
  • No installation charges
  • Includes a risk-free trial
  • The in-house system supports a range of up to 1000ft
  • 100% waterproof
  • Considerably small reset button

Customer support

Bay Alarm Medical prides in its ability to offer 24/7 hour support via phone to its valued customers. If you are looking for consultations or billing or tech support, you can also get in touch with the company during working hours. There are plenty of video tutorials available online along with a verbose FAQ section and a well-maintained blog which can be helpful for the information seekers. The company officials are normally very fast to respond to customer requests and queries.

  • 24/7 Help & Support
    The company offers support 24 hours a day, 7 days a week.
  • Phone Support
    The company officials can be reached via phone 24/7.
  • Email
    You are able to email customer service via a ticketing service.
  • Video Tutorials
    There are many video tutorials available on the company’s YouTube channel.
  • FAQ
    A FAQ section is available on the company website.
  • Blog
    The company maintains an online blog.

Final Word

When it comes to medical alert systems, you want them to be dependable more than anything else and Bay Alarm Medical has never disappointed in the dependability front. It has both in-home and on-the-go solutions which are feature-rich and reasonably priced which make them ideal choices for people looking to get emergency protection.

Amy Sullvian

Amy has been working in the medical field since she qualified as a paramedic. She now works as a private consultant in geriatrics. She is a regular contributor to medical magazines and is currently working on a book dealing with geriatrics.

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