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How GoGoGrandparent Helps Seniors Age in Place Safely

Published: September 7, 2025
DZ

Daniel Zvi

Aging in place refers to the ability to live safely and comfortably in your own home as you grow older. For many seniors, remaining at home means maintaining independence, routine, and a sense of control. According to recent studies, nearly 90 percent of adults over 65 prefer to stay in their homes rather than move into assisted living.

However, living independently does not mean doing everything alone. As we age, everyday tasks like attending medical appointments, picking up groceries, or ordering meals can become challenging. These are not emergencies, but they still require reliable support.

This is where GoGoGrandparent comes in.

Unlike traditional medical alert systems that focus only on emergency response, GoGoGrandparent helps with the daily needs that allow seniors to live more fully at home. With a simple phone call, older adults can schedule rides, request meal or grocery delivery, and even arrange help around the house.

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What Is GoGoGrandparent?

GoGoGrandparent is a concierge-style service designed to help older adults access everyday services by phone. It was created for people who either do not use smartphones or prefer to avoid app-based platforms. With one dedicated phone number, members can request rides, order meals, schedule grocery deliveries, and even get help with errands or home tasks — all without using the internet or downloading an app.

The service acts as a bridge between popular on-demand platforms like Uber, Lyft, Instacart, and DoorDash, but without requiring a smartphone or tech-savvy know-how. GoGoGrandparent operators are available around the clock to assist members in placing requests and ensuring services arrive safely and on time.

Here is a look at what GoGoGrandparent offers:

  • Rides on demand or scheduled in advance
  • Meal delivery from local restaurants
  • Grocery and pharmacy delivery
  • Home services like cleaning, repairs, and wellness checks
  • Live monitoring and caregiver alerts for added safety

Setting up an account is simple. New members can sign up online or by phone and choose a membership plan that fits their needs. Plans start at just $16.99 per month, and each member is given a personalized phone number to call when they need assistance.

GoGoGrandparent has served over 200,000 families, completed over six million rides, and earned a 4.2-star rating on TrustPilot. With national availability and 24/7 support, it has become a trusted solution for aging at home with ease and dignity.

GoGoGrandparent vs Traditional Medical Alert Systems

Medical alert systems have long been the go-to solution for seniors who want to feel safer at home. These systems typically include wearable devices or wall-mounted buttons that connect users to emergency responders in case of a fall, health issue, or other urgent situation. While they are critical in emergencies, they do not help with the routine challenges of daily life.

This is where GoGoGrandparent offers a different kind of support.

Instead of focusing on emergencies, GoGoGrandparent provides everyday assistance. Need a ride to the doctor? Call GoGo. Want groceries delivered tomorrow morning? Call GoGo. These are the types of non-emergency needs that traditional medical alert services often overlook, but they are just as important for living independently.

Here is how the two compare:

  • Medical alert systems are designed to respond after something goes wrong, such as a fall or a medical crisis.
  • GoGoGrandparent helps prevent those situations by ensuring seniors can get to appointments, stay nourished, and receive help around the house.

The two services do not compete but complement each other. A medical alert system provides peace of mind in emergencies, while GoGoGrandparent supports the daily routines that make independent living sustainable.

For seniors who want to stay active and engaged, GoGoGrandparent may be one of the best tools to pair with a medical alert system. Together, they create a more complete safety net for aging in place.

Key Features That Promote Senior Independence

Aging in place is not just about staying home. It is about staying engaged, mobile, and supported in everyday life. GoGoGrandparent is designed with these goals, offering features that remove barriers and make independent living easier for seniors and their caregivers.

Here are the key features that help promote safe and confident independence at home:

Phone-Based Access

GoGoGrandparent eliminates the need for smartphones, apps, or internet access. Members simply call their dedicated phone number to request services. This makes the platform accessible to anyone, regardless of their comfort with technology.

Rides and Transportation

GoGo connects users to trusted ride services like Uber and Lyft. Whether it is a trip to the doctor, a visit with friends, or a ride to the grocery store, GoGo makes it easy to stay mobile and social. Rides can be scheduled in advance or requested on the spot.

Meal and Grocery Delivery

Nutrition is essential for healthy aging. GoGo enables seniors to order meals from local restaurants or deliver groceries directly to their door. This reduces the need for travel and ensures access to fresh food without stress.

Home Services

Through GoGo, users can also request help with errands, housekeeping, and other in-home support services. This helps maintain a safe and comfortable living environment, especially for seniors recovering from surgery or mobility issues.

Screened and Monitored Providers

Every service connected through GoGoGrandparent is vetted and monitored for reliability. The platform works only with trusted providers; all interactions are tracked for safety and quality assurance.

24/7 Availability

GoGo is available at all hours, every day of the week. Seniors can request services whenever needed, whether early in the morning or late at night.

Caregiver Alerts and Monitoring

Family members can receive notifications when services are used. This provides added peace of mind and allows caregivers to stay informed without being physically present.

Key Features of GoGoGrandparents infographic

Who Should Consider GoGoGrandparent?

GoGoGrandparent is not just for one type of senior. It is designed to serve many older adults and families who want greater freedom, flexibility, and support — without relying on complicated technology.

Here are some of the groups who benefit most from GoGoGrandparent:

Seniors Without Smartphones

GoGo provides a simple alternative for older adults who do not own a smartphone or prefer not to use mobile apps. Services are accessed entirely by phone, making the platform user-friendly and approachable for anyone more comfortable with voice communication.

Seniors Who No Longer Drive

Transportation is one of the biggest challenges for seniors who have stopped driving. GoGo solves this problem by providing easy access to rides. Safe and affordable transportation is just a call away, whether a medical appointment, a visit with friends, or a trip to the grocery store.

Adults Recovering from Surgery or Illness

Temporary mobility issues can make basic errands difficult. For those recovering at home, GoGo offers a short-term solution for food, medications, and ride needs during recovery — without asking family or neighbors for help.

Independent Seniors Who Need Occasional Support

Some seniors want to remain fully independent but still need a little help now and then. GoGo is perfect for those who wish to use occasional services like grocery delivery, meal drop-offs, or help with home tasks, without committing to full-time care.

Long-Distance Caregivers

For adult children who live far from their aging parents, GoGo offers a way to stay connected and involved. Caregivers can set up alerts, schedule services, and monitor usage, giving them peace of mind even if they live across the country.

Older Adults in Rural or Suburban Areas

Public transportation is limited in many communities. GoGo provides reliable, nationwide coverage, even in areas where taxis or buses are not readily available.

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Getting Started with GoGoGrandparent

Signing up for GoGoGrandparent is simple and only takes a few minutes. Whether you are a senior looking for more independence or a caregiver looking for reliable support, the process is easy to follow.

Step 1: Create an Account

You can sign up online or over the phone. During the setup, you will provide basic information such as name, address, accessibility preferences, and emergency contacts. This helps GoGo customize services to your specific needs.

Step 2: Choose a Membership Plan

GoGo offers affordable monthly plans starting at $16.99 per month. Each plan gives you access to a dedicated phone number, 24/7 service, and a team of trained operators who coordinate all your requests.

For less than one dollar per day, you get access to rides, meals, groceries, and more — all by making a simple phone call.

Step 3: Start Using the Service

You will receive your GoGo phone number once your account is active. This is your personal access line to request any service, day or night. You can call in requests as needed or schedule them ahead of time.

Caregivers can also receive updates, monitor usage, and stay informed about completed services for added peace of mind.

Ready to Get Started?

📞 Call 1-855-696-8067 to speak with a representative
Or click the button below:

GoGoGrandparent is available nationwide and ready to help you or your loved one live more independently — with less stress and more support.

Frequently Asked Questions

Q. What is GoGoGrandparent and how does it work?
A. GoGoGrandparent is a phone‑based concierge service that helps seniors and adults without smartphones access rides, groceries, meals, prescriptions, and home services—without needing apps or the internet. Users call a toll‑free number, and GoGo coordinates everything through partners like Uber, Lyft, Instacart, and DoorDash while monitoring the trip and confirming safety and satisfaction.

Q. Why is GoGoGrandparent considered safe for seniors?
A. GoGoGrandparent partners with fully licensed Uber and Lyft drivers with liability coverage. Each request is screened and monitored with real‑time follow-ups, special instructions for older adults, and caregiver notifications for added peace of mind.

Q. Can caregivers or family members stay informed about service usage?
A. Yes. Caregivers can receive alerts, monitor service requests, and get updates when services are completed, giving them remote visibility and reassurance.

Q. What types of services can be accessed through GoGoGrandparent?
A. GoGo allows users to request rides (Uber/Lyft), meal delivery, grocery delivery, prescription delivery, home services (like chores or handyman tasks), and even virtual events—all via a simple phone call.

Q. How much does GoGoGrandparent cost?
A. Service fees vary depending on membership: GoGo offers several plans (Basic, Value, Premium, Total Care). Memberships start at $16.99 monthly, and standard usage fees apply in addition to service provider charges.

Q. Do I need a smartphone or internet access to use GoGoGrandparent?
A. No. The service is entirely phone‑based. Seniors can use a landline or a simple flip phone to call in and request any service.

Q. Is GoGoGrandparent a replacement for a medical alert system?
A. No. GoGoGrandparent is not a medical alert system and does not respond to emergencies. Instead, it complements medical alerts by providing everyday support like rides, deliveries, and home help that contribute to safe, independent living.

Q. Are there any special subsidized or free rides available for seniors?
A. While GoGo does not offer free rides as part of its standard service, local partnerships exist in some areas—such as Yonkers, NY or parts of Montana—providing limited free or subsidized rides, grocery, and prescription deliveries for eligible seniors.

Q. How fast can GoGoGrandparent arrange a ride?
A. A ride can be arranged in about 15 minutes after a call. Seniors can also schedule rides in advance or set up recurring rides such as weekly doctor visits.

Q. What is the story behind the creation of GoGoGrandparent?
A. The service was founded after Justin Boogaard’s grandmother needed a phone number to call for an Uber but none existed. Inspired by that need, he and co‑founder David Lung launched GoGoGrandparent, which now serves thousands of seniors and helps them remain independent at home.

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