LifeStation Review

flag Trusted provider for nearly 40 years
  • 30-day money back guarantee

  • No long contracts & obligations

  • Various systems available

  • Alexa compatible

Pros & Cons

  • Easy to use devices
  • Various packages available
  • No landline connection needed
  • Doesn't have the best home monitoring features

Plans & Pricing

Lifestation offers many plans and packages, so you can easily find that fits your price range and needs. Their most basic package is the in-home no-landline alert system, which starts at $32.95 a month. As you might be able to tell, the system doesn’t require any landline connection. On top of that, it’s a bit more affordable than other options with the same functionality, but note that the price difference between Lifestation and other options is still pretty small.

A cool thing about the basic medical alert system is that it comes with a wearable pendant that has a two-way speaker, microphone, and a 5-day battery life. So, you can easily press the help button on the pendant at any time and get connected to a professional who can help.

Lifestation also has the Sidekick package, which comes with a wearable medical device. This plan starts at $34.95 a month and allows you more flexibility than the at-home system. There’s also a smart version of the Sidekick for $46.95 a month, which comes with a wearable smartwatch/medical alert system hybrid.

There is also a luxury medical alert system that has a more stylish and elegant pendant. If you want a more premium look on your medical alert system, you can get this package for $43.95 a month.

All in all, the Lifestation packages offer a lot of value for the money. They are more affordable than their competitors, but the price differences aren’t that large, so we couldn’t exactly call them the most affordable option available.

But if you’re looking for a reliable medical alert system that won’t burn a hole in your pocket, Lifestation has a couple of packages that you may like.

At Home Medical Alert System
Starting from $32.95/mo
Sidekick
Starting from $34.95/mo
Smart Sidekick
Starting from $46.95/mo
Luxury
Starting from $46.95/mo

Overview

As we reach our older years, it’s important to stay as safe as possible. This is why it’s imperative for seniors to have medical alert systems and devices that ensure they receive the help they need right away. And one of the best medical alert systems for seniors nowadays is Lifestation.

The company has been around for over 40 years, providing us with reliable and modern medical alert systems designed to save lives. Lifestation is a family-owned company with various medical systems available, so you can easily choose the right one for your needs.

And in this article, we’ll go through the details of Lifestation’s products and services, so you know if it’s worth the investment. We spare no detail in this review, so keep reading if you want to learn all about Lifestation.

Rating

  • "Price"
    8 /10
  • "Features"
    9 /10
  • "Ease of Use"
    10 /10
  • "Help and Support"
    9 /10

Features and Functionality

While Lifestation is fairly average in terms of price, it comes with many features and functions that make it worth the money. When buying or subscribing to a medical alert system, it’s very important that it comes with enough features to keep you as safe as possible. You need systems that connect you to health professionals and emergency services whenever necessary.

And with Lifestation, you get just that which is why it shouldn’t come as a surprise that it’s one of the top options available today. Here are some of the key features you need to know about Lifestation before signing up yourself.

Monitoring

The biggest downside to many other medical alert systems is that they rely on a landline connection when using the system. While landlines are generally secure connections, they can get overloaded and aren’t the most reliable option nowadays. That’s why it was great to learn that Lifestation’s systems use AT&T’s network to connect you with their monitoring center.

That way, you can rest assured that you will easily connect to a medical professional or emergency service provider whenever you press the button. Whether you use the base station or the pendant to connect to emergency services, you can rest assured that you will be connected to the right people.

The basic package of Lifestation comes with the base station and the monitoring pendant. However, for an additional cost, you can add a fall detection device.

Additionally, the Sidekick unit itself is equipped with GPS and Wi-Fi. This can help professionals get an estimate of your location if you need a team to help you during an emergency. While they don’t have the most robust set of monitoring features, Lifestation’s products do the job very efficiently, and the devices themselves are very easy to use.

Alerts

Lifestation excels with alerts. This is one of the best features of the system, as you can always rely on the AT&T connection to connect you with the right people. On top of that, all you have to do to connect to a medical professional is press a single button on the pendant or base station.

Just about all of the products and devices that come with Lifestation are reliable and can send alerts to the right people. In fact, you can even send alerts to caregivers for certain situations and even give them your location so that they can react faster and ensure you get the proper care.

Home Automation

One of the downsides to Lifestation is that they don’t have that many home automation and automatic home monitoring features. There are many medical alert systems that double as security systems, but Lifestation isn’t one of them.

While you can easily call for help at the press of a button, the closest thing to home automation that Lifestation offers is automatic fall detection. And the thing with this is that it doesn’t even come with the basic package and users have to pay an extra fee to ensure to get this feature.

Ease of Use

Lifestation is one of the easiest medical alert systems to use. The basic pendant and home base have just one button. So, if you need help or medical attention, all you need to do is press one button, and you will be connected to the monitoring center.

The only system that may be a bit complicated to use is the smartwatch since it comes with more features. However, many people report that after using the smartwatch for a while, it becomes much easier to use and navigate through. So you don’t have to worry about Lifestation being too complicated during emergency situations.

In fact, even subscribing to Lifestation’s services is easy. When you go on their website, you can view all their systems, packages, and products. All the information you need to know is on their website, even the prices.

But if you want to learn more about certain aspects of Lifestation, you can easily connect to a representative via phone.

You can subscribe to any of the packages directly on the website. On top of that, once you subscribe, Lifestation delivers the products to your door, making things much easier.

Customer support

LifeStation is known for its award-winning customer support, having won the Silver Stevie® Award for Best Customer Engagement Initiativeaward in 2021. You can contact them by phone for pricing information, tech support, or any other query you might have. There are a lot of video tutorials available on the company’s YouTube channel and you can also find help via the FAQ section present on their website.

 

  • Phone Support
    The company officials can be reached via phone.
  • Video Tutorials
    There are plenty of video tutorials are available on the company’s YouTube channel.
  • FAQ
    A detailed FAQ section is available on the company website.

Final Word

When it comes to medical alert systems, LifeStation is a reliable, modern system with competitive plans and excellent customer support. Their medical alert systems have been around for multiple decades, and they offer solutions that are way ahead of their time. With features like automatic fall detection and caregiver alerts, you can rest assured that you’ll get a dependable system that’s there for you in case of emergencies.

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amy
Amy Sullvian
author

Amy has been working in the medical field since she qualified as a paramedic. She now works as a private consultant in geriatrics. She is a regular contributor to medical magazines and is currently working on a book dealing with geriatrics.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
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Questions & Answers

Guest
Valerie Ledwick

At&t only intermittent service at my home.
Do they all use At&t?

answer
LifeStation uses AT&T for mobile devices, however you can choose the In-Home Traditional plan, which connects to your home phone line instead.
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