GetSafe Review

flag 30 day risk free trial
  • Completely wireless connection

  • Licensed & insured in all 50 states

  • 24/7 monitoring

  • 100% waterproof & 5 year battery life

Pros & Cons

  • Simple usage process
  • Functions without a landline or internet connection
  • No wearable device required
  • Relatively affordable
  • Specially designed for home use
  • Doesn't work outside the home
  • Doesn't feature the most sophisticated systems

Plans & Pricing

GetSafe’s pricing plans work much differently than other medical alert systems with a fall monitor. Since you don’t have to wear the device, GetSafe builds its pricing plans based on the size of your home instead of the types of devices you get. GetSafe’s goal is to add devices to your home that you won’t have to wear to offer protection even when you aren’t wearing the device.

Currently, GetSafe features three distinct packages – Starter, Standard, and Select. Each of these plans comes with a monthly monitoring fee of $27.95 a month. These aren’t the cheapest plans you can get, but they are far from the most expensive. And considering the protection that GetSafe offers, it’s definitely worth it.

That said, all the plans also come with a one-time equipment cost. These systems are designed for self-installation, so it doesn’t come with any installation fee. The prices for the one-time equipment payout for each plan are as follows:

  • Starter (0-1 bedroom) – $79
  • Standard (2-3 bedrooms) – $179
  • Select (4-5 bedrooms) – $379

All of these packages come with the voice-activated and wall-mounted medical alert system. But if you get the Standard and Select plans, you also get a free lanyard that you can wear for fall detection.

They also offer a 1-year warranty for their devices with a 30-day free trial to help you determine if GetSafe is the right system for you. Additionally, GetSafe offers add-ons to their standard packages that you can order if you need them. These add-ons include:

  • Mobile GPS help button ($79)
  • Smoke detector ($80)
  • Lockbox ($30)
  • Vial of Life packet with medical information for first responders ($8.95) 
  • Voice-activated system wall button ($79)
  • Standard wall button ($35)
  • Additional personal help button lanyards ($25)

Starter
$27.95 monthly
Standard
$27.95 monthly
Select
$27.95 monthly

Overview

GetSafe was originally known for supplying home security systems. But recently, they have branched out into medical alert systems to keep people safe and protected in the event of a medical emergency. GetSafe’s systems stand out because you don’t need to wear a monitor constantly. Instead, there are voice-activated medical alert systems that you can trigger in the event of an emergency.

In this GetSafe review, we’re looking closely at the plans, features, how the system works, and pricing of the system. That way, you’ll know whether or not this is the right option for your needs!

Rating

  • "Price"
    9 /10
  • "Features"
    7 /10
  • "Ease of Use"
    10 /10
  • "Help and Support"
    7 /10

Features and Functionality

There are many features that come with GetSafe, and each of them can help you stay much safer and protected in your own home. So, let’s dive into all the features of devices that you can get on GetSafe and how they can work to protect you.

Monitoring

When it comes to monitoring, GetSafe’s basic plans won’t be that much help. This is because only the standard and select plans come with a free monitoring lanyard. On top of that, the lanyard only has fall-detection capabilities and doesn’t allow two-way communication in the event of an emergency.

Instead of monitoring vitals with a wearable device, GetSafe provides protection by allowing for an easy and effective way to call for help without a landline or internet connection.

However, there are monitoring add-ons available on the site, like a smoke detector. Again, real-time monitoring isn’t GetSafe’s strength, so it’s understandable that they don’t have many monitoring devices.

Alerts

The basic plans all come with a 4G LTE base station and a voice-activated wall button. The base station allows you to place emergency calls and features a reset button. The voice-activated button, aside from containing a button you can press for emergencies, also contains a speaker and a microphone so you can alert someone in the event of an emergency.

These buttons allow you to send alerts when there’s a medical emergency. That way, you don’t need an internet or landline connection to call for help in times of need. While these are the features that come with the plans, GetSafe also features you can add-ons you can buy to alert authorities in emergencies, such as a mobile GPS help button.

Home Automation

GetSafe has a unique take on home automation. This isn’t a smart system with a smart hub that connects to the internet. Instead, it’s a home system that won’t provide you with that much protection outside of the home.

GetSafe allows you to place calls and alert people during emergencies through their wall-mounted buttons. And while you get a 4G LTE base station, you don’t have an app that allows you to control or tweak the systems according to your needs.

Ease of Use

One of the biggest benefits of GetSafe is that it’s easy to use. To start, you don’t have to wear any device to use the system. It’s designed to work anywhere in the home and all you have to do is speak to the button to activate it. On top of that, it’s a self-installed system that doesn’t require any fancy tools or complicated steps.

So, while GetSafe lacks some of the sophisticated devices of other systems, it wins when it comes to simplicity and ease of use.

Customer support

While GetSafe doesn’t feature live chat on its website, you can easily call their phone number for inquiries and concerns. They also have videos on their site to explain the system, and you can also contact them via a form on their website. They have a fairly responsive team, but it’s clear that they would benefit from more communication lines. To contact GetSafe, you can:

  • Phone Support
    1-888-799-6255 from 6 AM to 5 PM PST on weekdays and 8 AM to 4:30 PM on Saturdays
  • Live Online Chat
    Live chat is available.
  • Video Tutorials
    There are how-to videos available on the website.
  • FAQ
    There is an FAQ addressing questions about subscriptions & packages.
  • Blog
    There is a blog with helpful information about the product.

Final Word

GetSafe is a no-fuss medical system. While they lack some key features and devices with other systems, they provide a simple and affordable way to keep yourself safe at home. They are great for those that don’t want to wear a lanyard. And since the system doesn’t require an internet or landline connection, it’s one of the most reliable ones available!

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Nina-writer
Nina Livelo
author

Nina Livelo grew up in an environment that prioritized safety in the home. She has since devoted her writing career to reviewing lifestyle and consumer products and services

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
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Questions & Answers

Guest
Romeo Barriere

What Cell Company do you use?

answer
GetSafe uses AT&Ts 4G LTE network. You do not need to personally have a contract with AT&T for your mobile phone.
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